Original topic:

Software Update

(Topic created on: 2 weeks ago)
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boxdrop
Active Level 1
Options
Galaxy S
I can buy S25ultra but still it running on one UI 8.5. When We are able to use one UI 9.0
Please anyone who knows please let me know.
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5 Comments
COOL_Buddy
Active Level 8
Galaxy S
If u r in beta version... thn u wll get the one UI 9.0.. in samsung member
bhghwan
Expert Level 5
Galaxy S
Even if you could have buy..s 26 ultra you will be on ui 8.5.. better buy s 26 fe which is out of box ui 9..or fold 8
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boxdrop
Active Level 1
Galaxy S
Thank you for your information but I really like s25ultra n I'm happy to use it. 😊🙏
bhghwan
Expert Level 5
Galaxy S
I have too..using with ui 8 🙏
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that if you deregistered from beta program, then rollback to previous binary using smart switch. After that, you will be able to get stable update.

Kindly follow the bellow steps:

Step 1. Connect your device to your computer using the USB cable provided with your device.

Step 2. Open Smart Switch on your PC.

Step 3. If a software update is available, Smart Switch will automatically prompt you to update the software or display an option to update.

Step 4. Tap Update and follow the on-screen instructions to download the necessary files and complete the update process.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Warm Regards,

Samsung Customer Support