Original topic:

Software Update

(Topic created on: 05-31-2025 03:24 PM)
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caetano
Active Level 1
Options
Galaxy S
I have updated software updated of my samsung S21ULTRA an after updating my phone I started received notifications of over Heting drive. Then I off the phone I restart phone screen received green line on the screen. I kindly request please help me solve this problem i received this line offter I updated my phone Thank you 
5 Comments
MonK11
Active Level 10
Galaxy S
Go to service centre and tell them about the issue but don't tell them about overheating just say that the phone become warm after update and then you got green line.
BiRdMaN
Expert Level 5
Galaxy S
Visit service center
ram_ram
Expert Level 3
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + try
viv74
Active Level 3
Galaxy S
S21 series is eligible for screen replacement if it is within 3 years of time frame from your purchase date and screen is not externally damaged. Contact your local service centre.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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