Original topic:

Software Update interrupted

(Topic created on: 08-09-2024 11:47 PM)
795 Views
Badhan435
Active Level 2
Options
Galaxy S
I buy second hand handset Samsung Galaxy s21Ultra 5g Docomo Variant. Right now its 2024 but my phone runs on Android 12 and also knox Security system was too low . When i am going to update my mobile its shows my softower update was Interrupted. 

Give me some sullition and how to update my mobile . I can't feel new Android update and also one UI 6.0
Please is anyone here please solve this problem and text that 🙏 
14 Comments
Gouthamram
Active Level 7
Galaxy S
First you try change csc to xaa
With samFW tool
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owl123
Active Level 10
Galaxy S
You are using some other countries variant because of which you won't get the ota updates in India. You need to manually flash the update
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Badhan435
Active Level 2
Galaxy S
How to flash my mobilr
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Galaxy S
Manual flash go to samsung website and download software or go to samsung service center with bill photo copy.. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support India!

We would like to inform you that the products manufactured in different countries may vary in specifications, designs, features, and updates. So, we recommend you get connected with the Samsung customer support team of the respective country from where you have purchased the product.

You can click the link provided below to reach your country-specific Samsung support team:
https://www.samsung.com/in/function/ipredirection/ipredirectionLocalList/

Warm Regards,
Samsung Customer Support

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