I recently downloaded the latest version/update, but since then I have been facing multiple issues with my phone/system.
The apps are not behaving properly. Sometimes the location shown is completely incorrect, and at times applications stop responding. I frequently have to restart the phone to make things work normally again.
These issues have started affecting the overall usability of the device. Please help me check whether this is a software/update-related issue and advise how it can be fixed.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
