I am facing a strange issue with my #s22ultra where the phone gets Silent automatically whenever a WhatsApp call comes (also happens in MS Teams call)
Have already done factory reset and problem persists. Also tried getting DND and other settings checked by Samsung Remote Support.
Provided all sorts of logs (*#9900#, HIGH), screen recording and steps to reproduce the problem in error reports section (also raised Samsung CEO Email for the same) but no solution provided till date (been 2months)
It's pathetic to know that Samsung does not care for its customer issues and they just want the customer to reach service center everytime and waste their time but they would not try to reproduce the issue at their end remotely and log a software bug
One of the worst company in terms of releasing software updates, they don't do due diligence and proper testing before relasing an OTA update.
And, they certainly DONT WANT TO ACKNOWLEDGE THE BUG IN THEIR SOFTWARE
As per your issue, we request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
