Slow Internet and Hotspot Connection

[AgusWaden]

I was so confused initially about slow internet on my s24 ultra. I later learnt that other users also face the same issue. Definitely didn't expect this from a 'flagship'. Pissed off now! Any leads on this? 

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution.Thanks.

[goodthings]

Your's most welcome to here.

[goodthings]

Congratulations 🎊 for your's AI S24 Ultra. Thanks.

[AgusWaden]

I hope this works! Thanks! 🙌🏻

[goodthings]

Your's most welcome.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[bharath-A]

Hotspot and teathering has issues on s24.
Mobile Hotspot speed on laptop is always less than 2mbps. .internet speed is too low. Internet disconnects often.


Switched sim card to old device and the hotspot speed is really good on my old phone.

Problem on S24 needs to solved.

[Muthu_Hari]

Yes, my S24 ultra is having the same issue... mobile hotspot turned on in my s24 ultra and connected to my laptop, laptops internet speed is very very slow, it can't even open a web page. Any solution please?

[ganeshSahane]

I am also facing this issue, i have connected my laptop through mobile hotspot fromS 24 ultra, internet speed is very slow. Can't browse anything. Any solution for this ?