Original topic:

Signal reception on s21 ultra is bad.

(Topic created on: 12-08-2021 10:43 PM)
634 Views
Durgeshkapoor
Active Level 6
Options
Galaxy S
I'm having this issue where my Mobile stops internet completely and only upload sign is shown in the Lte arrows.then I have to toggle airplane mode off-on and mobile data starts working.Now I have checked my Jio signal which shows-105 dbm 36 dsu in about phone>status information >sim card status. Any one facing this issue kindly tell about your signal strength. 
4 Comments
Ravi0883
Expert Level 5
Galaxy S
Use single sim. Everyone is facing same issue.
Durgeshkapoor
Active Level 6
Galaxy S
That is the problem everyone is facing this issue but samsung is not doing anything
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query regarding network issues on your device and apologize for the same.

We would like to inform you that there is an update available for your device (G998BXXU3BUKG)

Request you to kindly update your phone and check if the issue still persists.

In case it does, please let us know here. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question).


We would try our best to resolve your issue.


Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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Durgeshkapoor
Active Level 6
Galaxy S
I have already installed the update on 10-12-21 but the problem still persists.