Original topic:

Signal issue

(Topic created on: 10-09-2024 09:09 AM)
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AdityaSharma55
Active Level 5
Options
Galaxy S
After updating s20fe security patch,the network signal gone . I restart mobile multiple times but it didn't work as well as the airplane mode. It's just a security path and signal gone in a flagship level device. Then how to solve this issue.

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
samnull
Active Level 6
Galaxy S
You can try changing the sim slot or reinserting it which will solve your problem temporarily, but as its caused by the software update it wil only be fixed by the software update
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goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Galaxy S
I tried all this setting but then network not come.
Solution
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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