Original topic:

Shutters in OneUI8

(Topic created on: 4 weeks ago)
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pawan56
Active Level 5
Options
Galaxy S
Hi there 
 I am using S23FE. I had recently updated from oneUI7 to OneUI8. No, matter that it's an great update.But my phone is lagging sometimes. 
Lagg
I am feeling massive shutters and lag some time. (As of now 2 times).
Share from Gallery animation is not seamless.
Sound
Two times my sound was completely off. 
Sound rockers were not responding and during call even caller voice was not audible. 
Camera 
Vedio has Frame drops. Frame drops are not new for Exynos users😅. But is increases a lot. And My Diwali experience was totally ruined.(not worthy of share on social media too much frame drops)

I had factory reset my mobile. Still these prblms are there.


3 Comments
goodthings
Expert Level 5
Galaxy S
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
pawan56
Active Level 5
Galaxy S
Already tried
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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