Original topic:

Shot suggestions at 10X

(Topic created on: 08-31-2024 09:53 AM)
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ShuvSadhu
Active Level 4
Options
Galaxy S
After this new update the shot suggestion on my s23 is not working properly on 10X telephoto. The lines get freezed and do not align with the circle. Please let me know if you're facing the same issue.
1 Comment
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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