Original topic:

Shift in lens or image? What's this issue on the S24 Ultra?

(Topic created on: 02-05-2024 10:39 PM)
73 Views
pixelatedocean
Active Level 3
Options
Galaxy S
In the camera app, while shifting from 1x to 3x or 5x there is a shift in image or the subject in focus. This has been observed in many devices including the demo pieces at your samsung stores. I have attached the video where you can clearly see the issue being highlighted. Having paid a premium amount for such a flagship phone from a known brand this wasnt expected. Please look into this and get back with a solution asap.

Check this video.
13 Comments
Techgeek_nit
Active Level 3
Galaxy S
But no point of visiting service center, If it's known issue Globally, they need to replace if it's hardware issue.. They need to sendout message to whoever purchased in first lot thats prebooked devices.
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rajtamil1988
Active Level 7
Galaxy S
It is shifting in lens ,I can experience
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Techgeek_nit
Active Level 3
Galaxy S
Not sure, whether it's hardware or software issue...
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Galaxy S
@SamsungIndia @SamsungMobile @samsung

Dear colleagues,

I am writing to inform you about an ongoing issue affecting the Samsung S24 Ultra. As of now, 95 individuals have reported experiencing a grainy display and camera lens shifting issue with their devices.

In response to this matter, we have collectively decided to file a petition in the Supreme Court to uphold our consumer rights. If you are also experiencing similar problems with your Samsung S24 Ultra, I kindly request your participation in this initiative.

To join the WhatsApp group where we are coordinating our efforts, please use the following link:

https://chat.whatsapp.com/GgugPJWnlOHB8gAFre57dk

Thank you for your attention to this matter.

Best regards,Follow this link to join my WhatsApp group:

https://chat.whatsapp.com/GgugPJWnlOHB8gAFre57dk
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