Original topic:

Severe cellular network issues after one UI 6.1 update in galaxy S23 ultra

(Topic created on: 10-20-2024 01:08 PM)
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saroj324
Active Level 1
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Galaxy S
I am facing severe cellular network issues after one UI 6.1 update. M Cellular network connectivity is automatically lost while in call. When I am in call then network automatically breaks and connection is lost. But My dad is using Realme Narzo, he is not facing any issues. 
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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