Original topic:

Severe Camera Performance Degradation After One UI 7.0 Update

(Topic created on: 09-01-2025 04:58 PM)
247 Views
rohit7773
Beginner Level 2
Options
Galaxy S
Description: 
After updating my Galaxy S23 Ultra to One UI 7.0, I am experiencing multiple issues with the camera and overall system optimization related to it:

1. Oversaturation & Color Balance – Photos appear unnaturally saturated with inaccurate colors.


2. Focus Issues – Autofocus often struggles or fails, resulting in blurry pictures.


3. Portrait Mode Problems – Portrait mode is inconsistent and struggles to properly capture subjects.


4. Video Quality Downgrade – Videos lack stability, with noticeable jitters and lags.


5. Camera App Optimization – The phone frequently lags when opening or using the Camera app.


6. Resolution Inconsistency – There is a huge color and quality difference between shots taken at 12MP, 50MP, and 200MP.



Impact:
The camera performance has significantly degraded compared to One UI 6.1, making the device unreliable for both photos and videos.

Request:
Please investigate these issues and release an optimization/patch update to restore the Galaxy S23 Ultra’s camera performance to the level it had before One UI 7.0.
3 Comments
rohit7773
Beginner Level 2
Galaxy S
I was hoping to include some of the pictures mentioned in the issues, but I did not see an option to attach images.
0 Likes
xxvish24xx
Active Level 1
Galaxy S
Facing same issues, when will they be fixed
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes