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07-17-2025 06:25 PM in
Galaxy SSolved! Go to Solution.
1 Solution
Accepted Solutions
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07-17-2025 07:07 PM in
Galaxy SOpen Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
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07-17-2025 07:07 PM in
Galaxy SOpen Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
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07-17-2025 07:16 PM in
Galaxy S- Mark as New
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07-17-2025 07:46 PM in
Galaxy S- Mark as New
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07-17-2025 07:46 PM in
Galaxy S- Mark as New
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07-17-2025 09:21 PM in
Galaxy SI have been using Samsung for past many years but haven't seen any update for mobile which is more than 2 yearsr old.
Examples are s23 ultra and s22 ultra now.
Lot of bugs we faced after update specially battery and camera but didn't get any optimization update. Even after sending too many error reports.
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07-18-2025 11:10 AM in
Galaxy S
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07-18-2025 11:12 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request you to share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
