Serious Heating and Battery Drain Issue with Samsung S21 FE 5G

[VarunpSingh]

Since purchasing my Samsung S21 FE 5G on August 1st, 2023, after extensive research, I've encountered persistent issues that are severely impacting its functionality. My phone consistently heats up excessively, reaching temperatures exceeding 50°C more than two times in a day, making it too hot to touch the side frame for more than a couple of seconds. This heating issue is coupled with rapid battery drain.

I've visited the service center twice in attempts to resolve the problem. Initially, in October, they performed a format and made adjustments in their system. Subsequently, in November, despite their assurance that a software update would rectify the issue, it remains unresolved even after the update in December.

This persistent problem is concerning, as such high temperatures could potentially lead to severe damage such as motherboard failure or even battery hazards. Unfortunately, I lack the financial resources to purchase another phone at the moment, making this issue a significant headache.

The heating and battery drain problems are unbearable for someone who expects their phone to last 2-3 years without such issues. I am in desperate need of a solution or any suggestions to alleviate this problem before it escalates further. Your guidance would be greatly appreciated as I am currently in a difficult situation.

Battery last 6-7 hours only . 10% drain in 1 hour while not using phone.

50+ temperature on frame

This Application show the Thermal( Temperature) of Sensor on Battery Inside S21 FE 5G.

[Sumeet254151]

Very true , there is a lot of heating if you use phone without cover it can be easily feel

[BasitYousuf]

While, S21fe units do heat a lot. Although mine has never touched 45 °C maybe because i live in a cooler area. And 48-50 being a lot of heating if the issue is only with you, there also could be some chances of your unit being defective or lacking thermal paste(if that's used inandroidprocessors).

[Shahinmarzia]

Very sad 😢. Same here with my Samsung S21fe. S21FE, temperature 35-42 degree

[Shahinmarzia]

Heating problem make green line issue 😭

[VarunpSingh]

Samsung Service Center says that 48°C is Normal and there is no green line issue with that. He disappointed me in that way.

[lakshmikanth1999]

Is your issue resolved?

[VarunpSingh]

No, issue isn't resolved, even phone was heat too much. Now I purchased another phone becz that phone was stolen , such a unlucky theft. Now i am using S21 FE 5G 256GB snapdragon variant, and i am not facing heating issue right now. In short My issue is resolved after buying another phone.

[Ded07]

Yup true, my battery life has seriously degraded and heating issue is way too frequent now , like it heats up if i use multiple apps in the background

[NaveenSinghTomar]

Idk but I've never experienced such insane temperatures, I do feel like my phones heats up constantly but temperature close to 50 degree is insane and would definitely cause serious problems.
Try writing an email with the temperature readings to samsung they might be able to help