Original topic:

Screenshot sound is weird

(Topic created on: 10-27-2024 12:25 AM)
169 Views
RudraThaman
Active Level 3
Options
Galaxy S
Hi everyone, I recently updated my S22 Ultra, and now whenever I take a screenshot, the sound comes as if I am clicking a photo rather than the normal click.
Please help me and tell me how to solve this problem.
10 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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