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Original topic:

Screen lock issue

(Topic created on: 01-13-2025 03:08 PM)
166 Views
Galaxy S
Hey, My s24 takes time to lock screen. Even when I double tap or press the side key it takes up 2 minutes to lock the screen . The screen gets turned off but not locked. Any tips from anyone ? 
4 Comments
foxonlyy
Expert Level 2
Galaxy S
Make sure this is set. 1736766179972.jpg1736766180004.jpg
Galaxy S
It is
Solution
foxonlyy
Expert Level 2
Galaxy S
If it doesn't work, I advise you to go to the nearest Samsung maintenance center, and there your problem will be solved professionally and accurately. If your question is answered correctly, please click on three points above and click on The solution has been accepted and thank you for your question. ❤👏
Samsung_specialist
Community Manager
Options
Galaxy S

We apologize for the experience you went through. In this case the device needs to be inspected from our service centers, as you can check the below link for the nearest service center:

https://www.samsung.com/ae/support/service-center/