Original topic:

Screen line issue

(Topic created on: 01-30-2026 12:31 AM)
141 Views
DerG
Active Level 2
Options
Galaxy S
I updated January security patch on my S23...after update a pink line appeared on my screen...do i get free screen replacement for S23 model???
7 Comments
Luciferaju
Active Level 7
Galaxy S
still don't know take it to the service centre and ask them take your invoice to
Omsree11
Active Level 6
Galaxy S
Yes you are eligible,but carry original bill phone must not be water damaged and physical damaged
Swadhin210
Active Level 3
Galaxy S
​Hey bro, sorry to bother you, but I saw your post about the green line on your S23. Did it pop up right after the January update or a bit later? I use an S23 as well and already had to replace my screen once after the One UI 8 update. Since they usually only offer one free replacement, I’m getting a bit nervous about this latest update.
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DerG
Active Level 2
Galaxy S
I didn't notice it immediately. It is a very thin line. I updated my phone in the morning, but my eye caught it in the evening.
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Swadhin210
Active Level 3
Galaxy S
Okay.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

ram_ram
Expert Level 5
Galaxy S
My s22 mobile display got Green line after software update out of warranty after repeated request samsung changed my mobile display free of cost ask for free replacement of display in samsung service center don't pay for display