Original topic:

Screen issue

(Topic created on: 08-14-2024 09:20 PM)
172 Views
Rhlrai
Active Level 2
Options
Galaxy S

Since last few days, I have some bright areas on my S23 on the left side of my display. It seems that this areas expand from day to day a little bit more.

What is that and can I remove this areas?


image


33 Comments
Rhlrai
Active Level 2
Galaxy S
I didn't receive any reference no. It seems they didn't file it.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Rhlrai
Active Level 2
Galaxy S
I've already visited service center as mentioned above. They've informed me that they'll need to open the display to check the issue which would be bear by me if it's moisture and even if I don't agree with the resolution they cannot put back the display but would need to change it anyhow. If it's moisture it would be borne by me if it's not then they'll cover it under warranty.
This is not at all fair considering the price of phone and ip68 ads that company shows especially when service center suspect that it could be sweat.
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Asadreza
Active Level 1
Galaxy S
Kindly share this screenshot on [email protected]
I sharing your problem through Youtube.
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