Screen got Frozen , Lagging Issue 😡🤬

[AffanAnsari]

Dear Samsung,

This is my second attempt to report an issue. My mobile phone froze while I was scrolling through reels and shorts. This problem has persisted for the past two months and appears to be affecting other users as well; I have attached supporting evidence.

[Anonymous]

Well, a good old factory reset really could solve the issue!
(Personally, had a sluggish experience with One Ui 7! After the reset, it's just phenomenal!!)

[surajjethi]

After one ui 7 this thing happens to my device also ...

[AffanAnsari]

Yes, but before submitting the issue, I performed a device reset twice.

[Mani4]

factory reset after backup

[AffanAnsari]

I've tried this twice, but haven't achieved a satisfactory outcome.

[Mani4]

which device

[AffanAnsari]

Samsung Galaxy S23

[sammy-fan]

If you to do factory reset just to run app, then better to buy budget midrange phone or an iPhone...please don't suggest to do factory reset...

[RaOwl]

Exact same thing happened with me on my s23 while i was on insta... how to report this issue?