I am facing problem of screen flickering and horizontal lines on top half of screen while using phone on low screen light. The lines disappear when i increase the brightness level of phone. I am facing problem after recent software update, 1 march 2022 security patch. Please resolve the issue and guide appropriately.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
To resolve the screen flicker issue follow the below steps : 1: Adjust the Display brightness, follow the below step Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Display. Step3: Adjust the brightness.
If the issue still persists then Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
If the issue still not resolved then Update device software (If available )
Setting >> Software update >> Check for Software update >> Download if available.
If the issue still not resolve then reset the phone. ( Please make sure you have back up of your important files in Samsung cloud before resetting the device)
Backup and Factory Data reset Kindly create data backup of your device via SMART switch mobile application or Smart Switch PC Suite and reset the device through below steps:-
Setting > Backup and Reset > Factory data reset OR Settings > General Management > Reset > Factory data reset. Note:- Kindly remove Google account configured in the device before resetting through below steps:- Settings > Accounts > Google > Tap on account > Click on more option at top right corner > Tap on Remove Account OR Settings > Cloud and Accounts > Accounts > Google > Clock on three dots in top right corner of screen > Remove Account.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I got white/ green horizontal line from nowhere one my 23ultra one day after updating to may security patch nd it's coming nd going. Already factory resetted My phone but of no use. Also screen flickering sometime. Service centre not helping. Pathetic
I am facing problem of screen flickering and horizontal lines on top half of screen. I am facing problem after recent software update . I am using samsung F54
I'm still facing issue. Samsung said go to service centre. Tell them to create jobsheet thn will see what to do. As in jobsheet they inspect your phone that how this happens. If not your fault thn may be they will give solution.
