Original topic:

Screen burnout

(Topic created on: 10-15-2023 10:00 PM)
332 Views
Prashanth
Active Level 3
Options
Galaxy S
After beta 4 update in my s22 ultra is leading in screen burnout. Paying 1lac for a phone and after 18 months of usage leading to this issue. Absolutely unacceptable.
6 Comments
tapas133
Active Level 3
Galaxy S
Who asked you to use beta?
It's your responsibility that what to use and what to not.
Beta is not a stable version. You just have to give feedback and raise issues. Not complaint.
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Sandip_119
Active Level 4
Galaxy S
Agar users beta install nehi karega to feedback kon dega. Samsung khud 😂 Mai manta hu responsibility hamara but Aisa update nahi dena hai jo phone kharab karde
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tapas133
Active Level 3
Galaxy S
He is not providing feedback buddy.
It's a testing release so you have to provide feedback and list of issues so that they can fix before release the stable version.

Don't blame when you are in beta.
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goodthings
Expert Level 5
Galaxy S
My dear it's so sad to us. Please give feedback to Samsung and Beta team immediately. Thanks.
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Prashanth
Active Level 3
Galaxy S
Correction updated to 6.0 beta in my s22 ultra
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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