Original topic:

Screen Resolution Issue. In one UI 7

(Topic created on: 04-27-2025 09:36 PM)
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Mubahil_ah
Active Level 1
Options
Galaxy S
For better battery efficiency I prefer HD+ Settings when not needed. But after one Ui7 update. If i set to HD+ On my scscreen resolution, all the icons on apps appear Huge. For example on Instagram the top story bar becomes huge and only 2 story fills the width of the screen while on QHD+ upto 5 storys can fit. Most of the apps facing the issue.
On one UI 6 i haven't noticed the issue. Please resolve ASAP.





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4 Comments
Mohityadavji
Active Level 4
Galaxy S
Restart
guddu11
Active Level 4
Galaxy S
The app isn't optimized for the setting of screen resolution.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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