Original topic:

Screen On taking long time when I am getting a call to see the number or name.

(Topic created on: 09-18-2018 09:03 AM)
372 Views
bcsababu
Active Level 1
Options
Galaxy S
what could be the reason screen display taking long time when iam receiving any incoming calls. it's nearly 30 to 40 secs time to get screen turn on to see the number or name of contact
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3 Comments
sumitnsinha
Active Level 6
Galaxy S
maybe it is a long distance call.
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Jackie1982
Active Level 7
Galaxy S
https://youtu.be/NodRNjfFNPU
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admin_
Expert Level 5
Galaxy S
We really apologize for the inconvenience caused. We would like to inform you to follow the below mentioned steps to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Go to Settings > Apps > 3 Dots > Show system apps > System UI > Storage > Clear data.
- Go to Settings >> Device maintenance >> Optimise now.
- Go to Settings >> General Management >> Reset >> Reset Settings.
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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