Screen Freezing and Automatically Restarting

[ChetanThakare]

From last 2-3 months My Galaxy S22 5g device getting freeze and then automatically Restart .

If someone facing same problem or someone managed to get out from this problem then please tell me 

[ChetanThakare]

Yesterday i visited Samsung service center and tell them about my device Freezing and automatic Restart after that they erase my current Software and install new Software Charge 236rs . But also told me now working properly but if in future it still start freezing and Automatic restart then it will be Motherboard problem it will cost you 33k, now when i have runned diagnostic everything is ok then how hardware problem is rise and today morning my device start freezing and Automatic restart. Tell me what should i do now 33k is a big amount now is their any way to tackle this situation ?

[OPChanda]

my device has been constant lagging, freezing, and spontaneous reboots, rendering it unusable.​ Done error reports via the Samsung Members app showing "System UI is not responding" errors. Despite hardware being in perfect working condition, support team’s only response to "visit a service center. Numerous Galaxy S series users reported identical issues. Device logs  indicate a software conflict. Forcing a customer to visit a service center for a glitch caused by an OTA. Pushing a mandatory update that "bricks" a functional flagship device contradicts this promise. ​my device need remote diagnostic review of my submitted logs. waiver of any "inspection" or "motherboard replacement" fees if a service center visit is truly required, as  this failure was directly precipitated by Samsung’s own software.

[OPChanda]

Then what post reporting the error? Motherboard replacement for a OS rendered hardware software incompatibility? Is this your 7 years oS security update promise? Pathetic!

[vinayv6]

@samsung please help

[OPChanda]

They wouldn't ever. Its a global issue. Better to switch to IOS.

[ChetanThakare]

@Samsung was literally Disappointing Flagship User by not working on their Flagship model

[ChetanThakare]

Is someone there who is facing this same issue of Freezing and Automatically restart or sometimes stuck on bootloops if yes then please raise a voice
I have S22 5g Model after january patch update my device is suffering from these issue. I inform Samsung service center or customer care ,personally visited service centre and they are saying this is not because software your device motherboard facing instability, so i counter them yes right just after jan security patch they deny and blaming me that it happen after device physical damage then I clearly told them that jan security patch is unstable for many more S22 devices pushing to cause issue of motherboard so as a flagship user we are not expecting this issue from samsung that S22 is under 4 yr stable OS update policy . Still service Centre denying now to replace motherboard it will cost you 33000.
I want to tell you guys i have done each and every step to make it normal like....
1st - Soft restart.
2nd - Device Reset.
3rd - Performing Samsung Self provided Diagnostic getting 20/22 , 2 less because wireless charging and Wired earphones not checked.
4th - Visiting Service center and official Firmware
reinstallation .
These are the main things which we can do as a Customer .
No response But now Firstly i send mail to samsung support about this Issue , they call me and tell me to perform same steps or visit Service center which i already did they replied your device is out of warranty so it will be chargeable I also tell that i already File GRIEVANCE on NCH portal having Docket No..this I am requesting you to please approve my device in Goodwill warranty where i will pay labour cost .
So I want your full support to tackle this situation please respond fast and share it to everyone and on every Social media by tagging @SamsungIndia

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