Screen Colours Washed Off after update

[debbforu]

Hi everyone. I have galaxy s10e. All my screen Colours have washed off suddenly. Screen appears very dull. After the new uodate, I am facing this problem. Please help.

Best,

Debforu

[debbforu]

It is a July patch update problem. There are other posts as well on this app related to this. Not because of wiping cache partition. I do this because camera app creates problems at times after updates.

[debbforu]

Have even done a factory reset. Still not resolved.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[debbforu]

This is not a temporary error. This is a permanent thing. And this is related to the display. I don't think i can generate any error log for this.

[debbforu]

Hi everyone. Any update on this? Mine is not sorted even with next update.