Original topic:

Scapia Banking App not working after latest software update on my S23 Ultra.

(Topic created on: 10-06-2024 03:35 PM)
349 Views
Viggy3
Active Level 1
Options
Galaxy S
When I try to install from play store, it throws an error. Even if I install with apk, it says the app is not compatible with this device. But the same app can be installed in the secure folder of the same phone.
7 Comments
Defender130X
Active Level 7
Galaxy S
I am using this app. I seems to be working fine for me.
Try clearing play store catch , still it dosent uninstall play store and re login..
Try switchg off auto blocker maximum restrictions .
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Viggy3
Active Level 1
Galaxy S
Even i had the app installed. But I couldn't update from play store. So tried to reinstall it. Also I have tried all the options you have mentioned.
Defender130X
Active Level 7
Galaxy S
Have you tried clear catch partition?
Bruh phir to eak he option rehta take back up and reset phone 🤣
Or share your error log file with samsung.
Viggy3
Active Level 1
Galaxy S
Yes I did that as well which I do everything after an update.
Will wait till the next update.

Thanks for your time!
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Samsung_zPyECfM
Beginner Level 2
Galaxy S

Try reaching out to scapia support, they are usually very prompt there. care@scapia.cards.
Hopefully they can help.

 

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