cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung wallet not setting up

(Topic created on: 07-07-2024 03:31 PM)
169 Views
Jay1706
Active Level 2
Options
Galaxy S
 Samsung wallet: could not set samsung wallet verification method

I have tried all of the below:

Ensure you have a stable internet connection, whether on Wi-Fi or mobile data.
Restart Your Device:

Restart your Galaxy S22+ by holding the power button and selecting Restart.
Check for Updates
Update Software:

Go to Settings > Software update > Download and install to ensure your device is running the latest software.
Update Samsung Apps:

Open the Galaxy Store and go to Menu > Updates to update Samsung Pass and Samsung Wallet.
Clear Cache and Data
Clear Cache and Data for Samsung Pass:
Go to Settings > Apps > Samsung Pass > Storage > Clear cache and Clear data.
Clear Cache and Data for Samsung Wallet:
Go to Settings > Apps > Samsung Wallet > Storage > Clear cache and Clear data.
Reconfigure Samsung Pass and Wallet
Remove and Re-add Samsung Account:

Go to Settings > Accounts and backup > Manage accounts > Samsung account.
Remove your Samsung account and then add it back.
Reconfigure Samsung Pass:

Open Samsung Pass and follow the prompts to set it up again.
Reconfigure Samsung Wallet:

Open Samsung Wallet and follow the prompts to set it up again.
Network and Security Settings
Reset Network Settings:

Go to Settings > General management > Reset > Reset network settings.
This will reset all your network settings, including Wi-Fi, mobile data, and Bluetooth.
Check Security Settings:

Ensure that biometric data (fingerprint or face recognition) and a secure screen lock (PIN, password, or pattern) are set up correctly.
Advanced Steps
Safe Mode:

Boot your phone into safe mode to see if a third-party app is causing the issue.
Press and hold the power button until the power off menu appears, then press and hold Power off until you see Safe mode. Tap Safe mode to restart your phone.
Try using Samsung Pass and Samsung Wallet in safe mode.
Factory Reset:

As a last resort, perform a factory reset. This will erase all data on your phone, so make sure to back up your data first.
Go to Settings > General management > Reset > Factory data reset.
7 Comments
Neolyn
Active Level 7
Galaxy S
That is the same things Samsung told me too
0 Likes
Jay1706
Active Level 2
Galaxy S
Yes and none of it works
0 Likes
Neolyn
Active Level 7
Galaxy S
Yeah. Bro this is the first time I have seen Samsung unable to fix their own problem. 😕
0 Likes
Neolyn
Active Level 7
Galaxy S
Mine says this even though it used to work on my phone.1720355484693.jpg
0 Likes
Jay1706
Active Level 2
Galaxy S
The only thing it could be the UI upgrade
0 Likes
Nicky_sam03
Moderator
Moderator
Options
Galaxy S

Hi Jay1706, Please email Samsung wallet support on  za.spay@samsung.com

0 Likes
Fernandeskula
Beginner Level 2
Galaxy S
It's my problem too! I can't torn on my Bluetooth...
0 Likes