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07-06-2024 05:52 PM in
Galaxy SRestart Your Device:
Restart your Galaxy S22+ by holding the power button and selecting Restart.
Check for Updates
Update Software:
Go to Settings > Software update > Download and install to ensure your device is running the latest software.
Update Samsung Apps:
Open the Galaxy Store and go to Menu > Updates to update Samsung Pass and Samsung Wallet.
Clear Cache and Data
Clear Cache and Data for Samsung Pass:
Go to Settings > Apps > Samsung Pass > Storage > Clear cache and Clear data.
Clear Cache and Data for Samsung Wallet:
Go to Settings > Apps > Samsung Wallet > Storage > Clear cache and Clear data.
Reconfigure Samsung Pass and Wallet
Remove and Re-add Samsung Account:
Go to Settings > Accounts and backup > Manage accounts > Samsung account.
Remove your Samsung account and then add it back.
Reconfigure Samsung Pass:
Open Samsung Pass and follow the prompts to set it up again.
Reconfigure Samsung Wallet:
Open Samsung Wallet and follow the prompts to set it up again.
Network and Security Settings
Reset Network Settings:
Go to Settings > General management > Reset > Reset network settings.
This will reset all your network settings, including Wi-Fi, mobile data, and Bluetooth.
Check Security Settings:
Ensure that biometric data (fingerprint or face recognition) and a secure screen lock (PIN, password, or pattern) are set up correctly.
Advanced Steps
Safe Mode:
Boot your phone into safe mode to see if a third-party app is causing the issue.
Press and hold the power button until the power off menu appears, then press and hold Power off until you see Safe mode. Tap Safe mode to restart your phone.
Try using Samsung Pass and Samsung Wallet in safe mode.
Factory Reset:
As a last resort, perform a factory reset. This will erase all data on your phone, so make sure to back up your data first.
Go to Settings > General management > Reset > Factory data reset.
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07-06-2024 06:02 PM in
Galaxy S- Mark as New
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07-06-2024 07:48 PM in
Galaxy S- Mark as New
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07-07-2024 03:26 PM in
Galaxy S- Mark as New
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07-07-2024 03:31 PM in
Galaxy S- Mark as New
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07-07-2024 03:40 PM in
Galaxy S- Mark as New
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07-23-2024 11:27 AM in
Galaxy SHi Jay1706, Please email Samsung wallet support on za.spay@samsung.com
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07-23-2024 11:03 PM in
Galaxy S