Samsung s9plus

[sammobile001]

after receiving recent software update. Video recording is too much blurry. please the problem or else switching to another brand who atleasr values customers . please don't give foolish solution like reboot or safe mode or any bullshit solution. we are not fool. please give genuine solutions

[Joemon]

No issues here, I would recommend you to do a wipe cache in recovery mode. If the problem still persists contact the nearest service centre 😊

[sammobile001]

can u provide any video sample

[GalaxyTeam]

Indian S9/S9+ Telegram Group
https://t.me/joinchat/DvvVrkv68Wr74rjVf3aKBw

[Joemon]

I'm trying but I guess this app doesn't support sharing video samples...well these are screenshots from a video just took..i know it won't be enough but still picture look quite sharp for me anyway

[sammobile001]

thanks bro. it helped

[admin_]

Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/