Samsung s8 internet not working on call

[kunarjv]

hi on Samsung s8 i am unable to use 3gn 4g data on call... some times its working and for call above 3 to 5mins duration 3g data not working...
is any one facing this issue
i visited to service centre but no use

[admin_]

"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider."

[kunarjv]

hi everything is done and both sim cards changed. not only my mobile all s8 customers are facing same issue.. i noticed that after 2nd time update this problem came kindly check the programming of the Android OS and release update asap

[meetlalit]

yes i face same problem. it does not work for me

[kunarjv]

contact customer care they are saying no one as reported this issue
all the s8 customers need to contact them and they need to replace or release update soon

[Harish]

even I'm facing the same problem

[kunarjv]

have you contacted Samsung ?