Original topic:

Samsung s25 ultra bluetooth issues

(Topic created on: 04-19-2025 06:07 PM)
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AJEYEG
Beginner Level 2
Options
Galaxy S

My new samsung s25 ultraa when paired to music devices like car music or headphones is giving the worst music experience.  Despite tryjng all available options checking various sound optimisation seems to worsen the music experience.   I have tried it with the best of the best speakers out there and the bluetooth experience is worst.  Henceforth the bluetooth issues need to be resolved

3 Comments
Dr_Vivekvh
Active Level 7
Galaxy S
Not facing such issues. Daily using Bluetooth with my JBL pulse, Sony HT and car music system...try to update your phone or go to samsung service center.
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LordXesus
Active Level 3
Galaxy S
Turn on dolby, and if theres a higher codec support then use that ...
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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