Samsung s24 ultra

[prathmesh1997]

Sound crackle at high volume.

Sound quality not good.

Fix this issue.

[Kaushik566]

S24 does support Dual sim dual active?

[R6S-Buck]

Yes it support dual Sim and dual esim, as of now I am using Airtel esim and Jio sim together

[Kaushik566]

Can you make and receved calls at a same time in both sims?

[R6S-Buck]

Dual SIM functionality allows you to make and receive calls on both SIM cards, but only one SIM card can be designated as the preferred SIM for messaging and data services.

[Kaushik566]

I am talk about new features dual sim dual active. Make Call sim 1 and same time try to receved call sim 2

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Clear Sound Picker data: Settings>>Apps>>Filter and Sort>>Enable "Show system apps">>Ok>>Search Sound Picker>>Tap on storage>> Clear data of Sound Picker.

Clear SoundAlive data: Settings>>Apps>>Filter and Sort>>Enable "Show system apps">>Ok>>Search SoundAliver>>Tap on storage>> Clear data.

Clear Adapt sound data: Settings>>Apps>>Filter and sort>>Enable "Show system apps">>Ok>>Search Adapt Sound>>Tap on storage>>clear data

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support