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##Samsung s23 ultra hitting & bettry draining past issue

(Topic created on: 2 weeks ago)
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kailash9057
Active Level 6
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Galaxy S
Samsung s23ultra hitting issue & bettry draining very past. camera ZOOM QUALITY Degrade & ported picture Degrad please next update issu solve 

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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5 Comments
Galaxy S
Phone jaise hi heat hota hai to battery drain start ho jata hai. Ye common hai.

Aur heat hone ki wajah se phone apne aap ko cool karne ki kosis karta hai jiski wajah se performance me issue aata hai.
Aculite_29
Active Level 5
Galaxy S
Haan, abhi atmospheric temperature badhne se hi phn agar hot environment me use karenege to heat hoga.
Uske liye haam kya b krr skte h (no solution available).
Galaxy S
Right

So use it normally.
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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Basis your query, please follow the below troubleshooting steps:

As per your concern, we would request you to kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

2. Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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