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09-12-2023 12:27 PM (Last edited 09-12-2023 12:55 PM ) in
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09-12-2023 12:40 PM in
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09-12-2023 12:41 PM in
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09-12-2023 12:50 PM in
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09-12-2023 12:56 PM in
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09-12-2023 01:56 PM in
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09-13-2023 08:14 AM in
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09-15-2023 05:26 PM (Last edited 09-15-2023 05:30 PM ) in
Galaxy SYep I have the same issue. Not only for Netflix but downloaded content using MX Player Pro as well. HDR10 and HDR10+ looks way dimmer and has dull colors. SDR looks very very bright and colorful in comparison.
They really need to fix this in future firmware updates. There must be a way they could replicate this issue.
(It could be an international version/gsm unlocked problem only).
Please Samsung fix this issue. Thank you.
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09-21-2023 12:11 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support
As per your issue, we want to inform you that Dolby Vision is not supported on your device and One UI Beta 6 is enrolled now in India. So kindly stay active on the Samsung member's application to update your device in beta. For another issue kindly report the problems with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support.
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03-01-2024 11:14 PM in
Galaxy S