Original topic:

Samsung s23 plus battery drain so fast.

(Topic created on: 10-20-2023 08:50 PM)
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Crazyman05
Active Level 1
Options
Galaxy S
Please help
I've purchased samsung s23 plus on july 2023
 Since august I am facing serious battery draining issue in my phone, even though my phone is on idle mode then also within half an hour 4-5% battery drains and while using, it drains so fast like hell. I rarely use wifi and Bluetooth and have limited apps in my phone. Kindly share thoughts on how to solve this problem. (I've tried each and every methods which are shown on youtube and google but it didn't work) 
12 Comments
Devv_007
Expert Level 5
Galaxy S
Download Battery tracker module in Good Guardians app and track which app is causing it and check your battery health also.Screenshot_20231019_180844_Battery Tracker.jpg
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Crazyman05
Active Level 1
Galaxy S
App Not available on galaxy store
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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