Original topic:

Samsung s23 heating issue

(Topic created on: 10-18-2024 10:13 AM)
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Domknight
Active Level 2
Options
Galaxy S
While charging it getting heat.
While watching videos get hot.
I'm talking about small work it get heat. 

After 40 degree phone is start working like 10k phone. 

Why i want to buy expansive phone ? 
For keep try to cool down ?

Edges are too sharp.
Heat like abnormally. 


Please samsung do something. Seems like i waste my money to buy s23.
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7 Comments
boywidlens_
Expert Level 2
Galaxy S
Update Software:
Go to Settings > Software Update > Download and Install. Updates often include fixes for performance and overheating.

Disable Background Apps:
Limit background processes. Go to Settings > Battery and Device Care > Background Usage Limits, and restrict apps that use resources.

Turn Off 5G When Not Needed:
Using 5G can generate extra heat. Go to Settings > Connections > Mobile Networks > Network Mode, and select LTE/4G.

Lower Screen Brightness:
Reduce screen brightness or enable Adaptive Brightness to reduce heat generation.

Avoid Fast Charging:
Go to Settings > Battery > More Battery Settings, and disable Fast Charging or Super Fast Charging.

Remove Case While Charging:
Cases can trap heat, so remove it during charging to improve heat dissipation.

If the problem persists, contact Samsung Support for further assistance or visit a service center for inspection.

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Domknight
Active Level 2
Galaxy S
Ok but do you agree there is many phone under 35k which behave much better then this in heat. They handle heat far better then s23. Turn off 5g. Men please


I don't use things so what I do in 70k phone?
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boywidlens_
Expert Level 2
Galaxy S
We are in same boat. What to do brother
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Domknight
Active Level 2
Galaxy S
When did you buy?
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boywidlens_
Expert Level 2
Galaxy S
My phone got green lines a year ago and i have a tab so im using that
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Domknight
Active Level 2
Galaxy S
What do you think so , samsung is bad? I hate samsung now. I'm not going to buy samsung again.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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