Original topic:

Samsung s22

(Topic created on: Wednesday)
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bvnSelvaraj
Active Level 3
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Galaxy S
Am using samsung galaxy s22. Recently past 3months am facing mic issue in my s22. I tried reset, removed back film on cover, checked with back cover. Nothing works for me. Atlast i reached samsung service centre. They replied that " THERE IS A ISSUE IN 3RD MIC. FOR THAT YOU HAVE TO CHANGE THE MAIN BOARD COST AROUND RS.15000 ". In my mobile there is no single scratche, pouch marks, dents or else is there. Then how is this issue is occured i don't know. Also my purchase date is 2023 december and the warranty is upto 2024 december. The mobile got issues after warranty expiration of 3months. Samsung saying simply " we can't do anything. You have to pay 15000rs". Dear members kindly think is this possible to do like that. I think now a days service of samsung is going toooooo bad.
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable for out of warranty products. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

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bvnSelvaraj
Active Level 3
Galaxy S
Ok sir. But what is the reason for 3rd mic issue without any damage, or scratches.
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