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Original topic:

Samsung s22 ultra sim not working after update of 1st August

(Topic created on: 08-28-2024 05:42 PM)
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313SRZ
Active Level 2
Options
Galaxy S
My Samsung S22 ultra sim not working after recent update 1 August 2024 and no sim data. 
I tried everything but not successful 
Sim were working perfect before update but after update not working 
Tried sim on other phone working perfectly fine. 
First time experince this @samsung please rectify this 

313SRZ
Active Level 2
Galaxy S
This screenshot is after sim test 1724852224187.jpg
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ojwh
Active Level 10
Galaxy S
Ok. How did you run the August update? Was it done via the normal system update?
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313SRZ
Active Level 2
Galaxy S
Yes via normal system update.
I felt sleep while it was updating and after that when wakeup I check there was no signal
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ojwh
Active Level 10
Galaxy S
Have you restarted the phone since the update?
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313SRZ
Active Level 2
Galaxy S
Yes multiple time like 2 time restart and one or more then shutdown and then start
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ojwh
Active Level 10
Galaxy S
Ok. At this point I suspect there may be 2 possibilities: an update that may have led to the issue [for instance, a CSC problem], or a carrier issue after the update [for instance, an IMEI based blacklist].

I recommend you approach your carrier. They will test it with a demo SIM to check that there's no issue from them, etc]. If the issue isn't them, then you'll need to initiate a Samsung support request.

This is the first I've heard about this issue with the S22U August 2024 update. You will have to be patient to work through this problem. I hope you have a spare/backup phone.

If anyone else on here has some insight, please chime in. Thanks ahead.
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313SRZ
Active Level 2
Galaxy S
Waiting will never b issue if I am not using this phone for my work.
It is checking my patience due to this issue.


If it is black list by one provider then other provider at least work but no that's not happening

It was working perfect before update and not working as it get update 😑
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ojwh
Active Level 10
Galaxy S
Hello. Did you approach your carrier? Have you been able to resolve this? Did you try the options the Samsung_Specialist listed?
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n8ymk2
Beginner Level 2
Galaxy S

Same here with a S21 Ultra - i got a new SIM tody - same Problem - Carrier has referred me back to the manufacturer

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ojwh
Active Level 10
Galaxy S
Have you been able to resolve yours?
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