Original topic:

Samsung s22 ultra sim not working after update of 1st August

(Topic created on: 08-28-2024 04:04 PM)
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313SRZ
Active Level 2
Options
Galaxy S
My Samsung S22 ultra sim not working after recent update 1 August 2024 and no sim data. 
I tried everything but not successful 
Sim were working perfect before update but after update not working 
Tried sim on other phone working perfectly fine. 
First time experince this @samsung please rectify this 

20 Comments
ojwh
Active Level 8
Galaxy S
Hello. Sorry to read this. Most unusual. I use this device & everything's fine.

Can you kindly check that the SIMs are enabled in the SIM Manager? [Settings > Connections > SIM Manager]. See screenshot below.28 August 2024 171219 GTS_1000053609_1724850739.png
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313SRZ
Active Level 2
Galaxy S
Yes bro sim are enable but don't know why like that 😑1724851016187.jpg
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ojwh
Active Level 8
Galaxy S
Ok. Do you have a spare SIM that you can try putting into the S22U apart from the ones that are not working?
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313SRZ
Active Level 2
Galaxy S
I try these sim to other phone they are working there absolutely fine but not in this phone.
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ojwh
Active Level 8
Galaxy S
Ok. Can you try another SIM in the phone apart from the other two? Maybe you can ask a friend or your service provider?
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313SRZ
Active Level 2
Galaxy S
Ok I will try
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313SRZ
Active Level 2
Galaxy S
It shows like that but not working 1724852001551.jpg
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ojwh
Active Level 8
Galaxy S
You ran a SIM test?
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ojwh
Active Level 8
Galaxy S
Ok, in the Samsung Members app, can you click the support tab and then "Phone diagnostics". Then, tap on "SIM" to test. See screenshots below. 28 August 2024 173358 GTS_1000053616_1724852038.jpg28 August 2024 173504 GTS_1000053621_1724852104.jpg
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