Samsung s21 fe Display green line

[Prosenjit007]

Today i updated my samsung s21 fe 5g to oneui 6.1 and green line appeared on my device and samsung customer care is not listening and helping me.please help me they are charging me 13500 for a new display which is not my fault and i can't afford it..please help me in this issue

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[Prosenjit007]

If i do this, will it be a free screen replacement?

[goodthings]

Your's most welcome to here.

[mhdShafi]

File a case in consumer court

[mr_p_roy]

Does anybody filed a case

[mhdShafi]

Yes

[Prosenjit007]

can you assist me, how to resolve that issue .

[mhdShafi]

1. AS of now no particular fix is available for this display issue and its not a software issue that you can fix by yourself
2. Please revisit service centre and say them to replace it without any cost ( only available if your device doesn't have any physical/ water damage)
If they denied to repair You may mail to
servicehead.in@samsung.com
Or visit this site
To mail to ceo
https://samsungdigitalservicecenter.com /mailquestiongeneralnew
Hope you will get a solution.

[Prosenjit007]

did you get free screen replacement ??