Samsung s10 lite

[nizarnm]

In my mobile it show both wifi and 4g on status bar how to disable mobile network while using wifi

[ӇƛSӇƬƛƓ_SƲƦƳƛ]

You'll have to turn off mobile data every time while use wi-fi... 👍

[DeeS22UltRa]

Just do 2 things
1. Go to wifi advance option and turn off switch off mobile data.
2. Go to developer option and turn off always mobile data on.
If this is helpful please accept solution

[nizarnm]

Did both but no use

[DeeS22UltRa]

U r doing something wrong, see screenshot minw wifi n data both r on but data not enabled

[nizarnm]

I did everything

[nizarnm]

Check this

[MAHESAMSUNG]

Very simple. Swipe down, deactivate data. Pl refer attachment .

[PrateekPriyadarshy]

On first place why you turning on mobile data if you really want to use wifi. 😂
Use anything at once.
If you're using wifi and still want the mobile data on you're just forcing your device to drain the battery.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support