Original topic:

Samsung phones: A flawed experience.

(Topic created on: 06-29-2025 06:28 PM)
94 Views
DpkThakur
Active Level 1
Options
Galaxy S
Will Samsung ever make a phone that’s free of bugs, glitches, and unnecessary features? For example, we can’t lock individual apps on Samsung phones, and the Secure Folder is a completely useless feature that just takes up storage space. Pressing the power button three times automatically dials the emergency number, and there’s no way to disable that.

When I keep my phone in my pocket, the screen often gets touched randomly. Sometimes it even gets locked for hours because of accidental key presses. Then, when I take it out and try to use it, it says “Accidental touch protection is enabled,” but that should’ve been active while it was in my pocket, not after I’ve already taken it out. Plus, the warning doesn’t just appear once, it keeps popping up repeatedly, which is incredibly annoying. No matter how much money you spend on their phones, there will always be one or two flaws which they'll never remove. 
6 Comments
plant38194
Active Level 7
Galaxy S
can give u 2 suggestions
1. turn off fingerprint always on
2. turn off accidental touch protection and lock ur phone before putting in pocket

its the only way to solve this frustation and regarding others bugs its a
+1
0 Likes
DpkThakur
Active Level 1
Galaxy S
Tried turning off accidental touch protection. Still it is pressing random PIN. It wakes up by double click, which I'm used to. So can't turn that off too. Basically, my point is there's no solution rather than turning off that particular feature, more like problem.
0 Likes
plant38194
Active Level 7
Galaxy S
true but i have the double tap to wake up on but it never triggers the lockscreen. Maybe u can turn off the additional screen sensitivity. If u dont use gloves
0 Likes
DpkThakur
Active Level 1
Galaxy S
Okay. Let's try that too, no harm in trying. 😂
BiRdMaN
Expert Level 5
Galaxy S
No
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes