Samsung galaxy s23 shows fingerprint scanner and proximity sensor visible on phones display and

[PhantomS23_guy]

 if you look closely there is a square on screen under gray color background. Is it normal? Or what can be done?

[Nobyos]

S24 looks like this

[vinayshah]

I think that's ur fingerprint scanning area or may be burnt screen. Get it checked @ service center.

[Darkvader12]

How come ultra sonic fingerprint scanner can burn the screen until and unless it is optical sensor

[PhantomS23_guy]

Yes I too think its not the burnin, its the chip which is supposed to be hidden under the screen and should only be visible in sunlight has gone wrong and also being visible in the screens backlit. Some manufacturing defect.

[Darkvader12]

This issue is also seen on s10 devices

[PhantomS23_guy]

Thanks for the heads up, I had been to Croma, relaince digital stores to see if their display phones also has this issue but sadly the showrooms are always fully lit and hence identifying this is a big challenge.... I only now hope on samsung to do something for me. Visiting service center tomorrow and I will update on their conclusion on this.

[PhantomS23_guy]

Hello All, a quick update... I visited a service center and they say that the fingerprint scanner visibility on screen on certain light level (low brightness, gray color screen background) is normal. It will show the sensor obviously because of its presence... But I have started seeing it to be fading away like how everyone else has experienced. Thanks all!

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[NishantM]

This is normal. I've seen this on my S23 too. It fades away after some days and can reappear depending on the usage.