Original topic:

Samsung galaxy s20 too much lag and heat

(Topic created on: 04-04-2020 12:52 AM)
veebee0900
Active Level 1
Options
Galaxy S
i am facing too much lag and heat in S20. litterly i am not happy. I buyed this phone on 18 march..and i have worst experiance till date. I want to refund my money which i saved pie pie for this phone. My friends 10000 phones are far better on performance. My pubg...worst   camera worst.. and exynos...tooo much worst. 
12 Comments
sarfarazahmed
Active Level 7
Galaxy S
same here note 10 plus
sam77744
Active Level 7
Galaxy S
not 10 plus no problem
Gokus9plus
Active Level 3
Galaxy S
Samsung Exynos Vs Snapdragon Petition
http://chng.it/vCQLGj7jT9
ss1234
Active Level 5
Galaxy S
my s20 plus have same issues
BalakrishnanP
Active Level 2
Galaxy S
same here s20 plus ...
docD95
Beginner Level 3
Galaxy S
Same issues(s20plus).
Need a fix..
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veebee0900
Active Level 1
Galaxy S
no customer support due to lockdown
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly perform the below mentioned few of the quick steps:

1) Check space availability: keep at least 20% internal memory free.
-Settings > Device Care > Storage.

2) Check internal memory space: To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.
-Settings > Device care > Memory.

Kindly visit the given link for the complete steps and be assured it should resolve your issue:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
Samsung Members App > Feedback > Error Report > Attach log file.

 

Thank you for writing to Samsung.

 

Warm regards,
Samsung Customer Support

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