Original topic:

Samsung display line strips

(Topic created on: 04-19-2023 07:56 PM)
442 Views
Reva_2339
Active Level 3
Options
Galaxy S
My friend who bought a s22 ultra back in maybe 6 months, today morning when he checked his phone there was this

image
Then we thought it was a software glitch, but when we turn of adaptive display refresh the lines below the status bar were resolved but the line at status bar was not which looks like this

image

But if we turn back the adaptive refresh display 


image


We were hoping that samsung resolves this issue maybe it was a software related or something as fast as possible

And ohh point to be remembered not a single scratch on the phone, or pressured on the phone in any way
Reva_2339
Active Level 3
Galaxy S
They actually repaired it for free
0 Likes
Anikroyale
Expert Level 5
Galaxy S
If its just 6 months, then the display will be replaced for free under warranty, if there is no liquid damage.
Reva_2339
Active Level 3
Galaxy S
Scheduled a service in the evening
0 Likes
Anikroyale
Expert Level 5
Galaxy S
Great!
0 Likes
Nafis001
Active Level 2
Galaxy S
Any update bro? What's their response?
0 Likes
Reva_2339
Active Level 3
Galaxy S
The device is repaired by Samsung under warranty
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
raj742
Beginner Level 3
Galaxy S
Is this fixed? I just got the same issue today on my s22 ultra
0 Likes
Reva_2339
Active Level 3
Galaxy S
Yeah, the service center took care of this device as it was under the warranty
Abhi_jith
Active Level 1
Galaxy S
Same issue started in my phone... unfortunately my phone is out of warranty... just passed 15 days to be precise... Insane 😶 and worst experience 😔
0 Likes