Samsung S9 green screen - Planned Obsolescence?

[MaanasP]

Hi all,

I am facing green screen issue on my samsung S9 phone and I have seen many others facing the same issue, will factory reset work? or is this planned obsolescence?

[Sid_Karna]

It's either planned or due to poor hardware quality. You are the second one to report this same issue today.

[MaanasP]

Hey Sid,

It is certainly a software issue, as the screen works fine if "always on display" is turned on.

[Sid_Karna]

So you are talking about a green tint and not green lines like the s20 plus display failure?

[MaanasP]

Yes, I am taking about green tint issue, not aware of green lines issue in S20 plus.

If these type of issues are there in S20 also then something is wrong with the S series.

[Sid_Karna]

Just google about s20plus display green lines. It is well known issue and tens of thousands faced this. The only solution was changing the display.

[MaanasP]

Oh, thanks for the information

I'll not buy Samsung phone again

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[MaanasP]

I've sent the error report for infinite time today, hope Samsung takes this seriously and not lose loyal customers.

[roch01]

MY S20 have the same problem for me.