Original topic:

Samsung S24 - VoLTE not working on Sim 1

(Topic created on: 01-28-2024 09:56 PM)
6508 Views
lahsiv22
Active Level 2
Options
Galaxy S
Hi, I recently switched from my Flip 3 to S24 and I noticed that VoLTE isn't working on the sim 1 slot. However, it works on the sim 2 slot for the same sim card. Does anyone have any idea why this could be happening?

I only use one sim and it's an Airtel one if that helps.

Edit: The main issue I'm facing due to the lack of VoLTE is that I'm not able to use mobile data while I'm on calls and many incoming calls don't get connected. When I'm not on calls, I'm everything works fine and I'm able to use 5G as well.

19 Comments
lahsiv22
Active Level 2
Galaxy S
I'll try doing this and check. Thank you :)
0 Likes
Galaxy S
Hmm okay
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Anonymous
Not applicable
Galaxy S
I would like to inquire about the display issues on the S24 base model. I have heard some concerns about the colors appearing faded and dull. Could you please provide some clarification on this matter?
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lahsiv22
Active Level 2
Galaxy S
Oh I haven't faced any such issue with my device. The display is actually very bright and performs great even under direct sunlight.
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Maverick079
Beginner Level 3
Galaxy S
I am facing the same issue as you are. I'm just getting the option of turning on VoLTE calls on Sim 2 under the mobile network settings menu.
Have you found a solution to it yet? 1706507672605.jpg
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lahsiv22
Active Level 2
Galaxy S
Nope, still searching for a solution.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Ňoise
Active Level 6
Galaxy S
Hello,
I have a S24 Ultra, and my voLTE is working completely fine but I have calling issues, my 5g is giving me awesome speeds but calling leads to immediate drops, unclear voice and when someone calls me, they get switched off or invalid automated dialer response. Also the device on general catches less bars, coming from s23 ultra (I am stupid) this phone catches less signals in same places where I use to have high reception with it's predecessor.
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lahsiv22
Active Level 2
Galaxy S
My issue was resolved my following the steps mentioned in this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Resetting the my network settings solved it.
Settings > General Management > Reset > Reset mobile network settings

Thank you everyone for your support!
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ajjnn
Beginner Level 2
Galaxy S
Same issue but the scenario is a little diffrent in my flip 3 my jio sim is not at all working and nothing is getting connected and it's showing me lte whereas it should be showing 5g
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