Samsung S24 Ultra Big Problem

[Himanshu2405]

Hello, I recently purchased the Samsung S24 Ultra 512 GB variant, but I must express my disappointment with the device. Despite its high price point, it lacks the features that would justify the investment. The only notable additions are some AI features, but there are no truly unique or special functionalities, such as hidden app or photo folders. Furthermore, the camera performance falls short of expectations. The night mode and normal mode produce subpar results, and the phone overheats during usage, particularly when using the camera for WhatsApp calls or other similar applications. Overall, I am deeply dissatisfied with this product and feel that it does not offer value for the price paid. Thank you for your attention to this matter. 

[K_K_Y]

Well hardware are bit increases like sensor size etc may be software manipulation doesn't suits you like image processing over whitebalancing etc may samsung improve this 🤔 😀 😉 😜 😄 😳

[Santoshshetty2909]

I am facing the same as well, and i really hope Samsung releases a software update which help fix all these washed out display, camera and other issues all together.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue. However, we are taking your valuable feedback regarding this.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[DeepakSinghania]

Please read user feedback, logs are not required every time, but you here to frustrate the users not to helping them,

Many feature not available in s24 ultra, it is a very expensive downgrade , thats why people are going for apple, next time will do the same

[K_K_Y]

Umm well there is no app lock feature in samsung as ssecure is no longer available. But still you can hide apps by now showing in menu or home screen tap on the 3 dots side to search bar or icon of finder and setting amd hide apps and hide the apps you like buddy 😉

[Himanshu2405]

However, it is concerning that a flagship phone with advanced AI features may have compromised basic functionalities.

[SantoshKrishna]

I got S24U 1 TB version. All features wil b enhanced thr' future updates. So, wait 👍