Original topic:

Samsung S23 getting heated

(Topic created on: 05-21-2024 04:21 PM)
227 Views
Dharaneesh07
Beginner Level 2
Options
Galaxy S
Hi all, 

Can anyone tell me why my new S23 bought a month ago is getting heated with minimal usage also.

Thanks.
5 Comments
Tech_xplorer
Active Level 10
Galaxy S
Same here. Even the battery backup is not upto the mark
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Sáyân15
Expert Level 5
Galaxy S
Bro even i got S23 last week but no heating issues on my unit...
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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