Samsung S23 Camera Review: Pros and Cons with Image Processing Issues

[yashsp]

Hey everyone,

I recently (1 week back) purchased the Samsung S23 and I'm absolutely loving it! Here are a few images I captured using the device. I’ve been particularly impressed with the portrait mode, the 12MP camera.

However, here are some pros and cons I’ve noticed:

Cons:

1. The 50MP camera tends to over-process images, leaving yellow patches on the skin, especially in direct sunlight or yellow backgrounds and also normal pictures. People/ Person whoever in that image gets optimized into yellowish shade and some patches on there skin post optimization.

2. Gold or shiny colors also appear patchy at times.

I've tried resetting the camera settings, turning off auto HDR, and disabling optimization, but none of this seems to fix the issue. While the image looks fine post-capture, it takes about 3-4 seconds for the processing to happen, and then the patches appear.

Pros:

The portrait mode and 12MP camera perform exceptionally well, compensating for the 50MP camera's shortcomings.

The color correction and richness in the images from these modes are just perfect.

I'm looking for some answers if anyone had some issues and resolved it.

I hope @Samsung addresses this issue in their next security patch or update.

Out of the box it was not 6.1 Version. I have updated to 6.1 and then started noticing this issue.

#s23

50 Mp camera

50Mp camera

12mp

Potrait

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

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[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient. However, kindly perform the following steps to resolve your issues.

● Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

● Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

● Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
● Clear camera application data: Apps>Camera>Storage>Clear Data
● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[yashsp]

Thanks for the earliest reply. But all the steps which you have mentioned are already completed. After doing those steps I have posted it here..!

[sandy0812]

I'm facing same issue with my S23 plus, yellowish skin in artificial light

[yashsp]

On direct sun light also you will find the same issue. Waiting for @samsung update

[sandy0812]

Local service center are telling that they don't have any complaints regarding this or any information for the same.